About Us
Rappore is a telehealth clinical practice founded at the height of the pandemic by mental health leaders at Columbia, Harvard and other top institutions. Given societal upheaval and the alarming increase in anxiety, depression, loneliness and other signs of distress, their goal was to make high-quality, accessible and affordable care available to more people.
Rappore provides expert therapy and psychiatry for adults experiencing a wide range of emotional, behavioral, and psychological challenges. Whether your symptoms are new, evolving, or long-standing, we’re here to help you feel understood—and supported—with a treatment plan built around your unique needs.
We partnered with business colleagues whose highest priority was putting clients’ needs first, not as a marketing slogan but as a principle underlying all programmatic decisions. As we were under no pressure to scale up quickly or meet financial targets, we were able to build our team one clinician at a time and provide them with the tools needed to practice effectively.
Realizing that the quality of care depended on our therapists’ and prescribers' expertise, integrity and compassion, we set up the most thorough and rigorous vetting process. Licensing, credentials, experience, and skills were prerequisites for a series of interviews that enabled us to assess how a therapist or prescriber might handle difficult clinical situations as well as their character, collegiality and passion for learning.
We limited caseloads so that our clinicians had enough time to review previous treatments, the evolution of symptoms and life challenges, and to develop thoughtful, collaborative treatment plans.
Our Mission
Rapport is the basis for meaningful and harmonious interpersonal interactions. It's the feeling you get when you meet someone you trust and who understands your point of view. It's the bond formed when you realize you have similar values and priorities. When you establish rapport with someone, you can better share important information, mainly because the trust you've developed suggests that others are willing to accept your ideas and collaborate.
Rapport is the foundation not only for effective therapy but also for fostering satisfying relationships and advancing in one's job and profession. It is the cornerstone for long-term happiness and self-actualization.
Our Name—Rappore
Rappore’s Faculty has been at the forefront of developing mental health quality-of-care protocols. We use the same methods that have made the airline industry a safety model: certification and the most rigorous ongoing training, multiple checklists to ensure that treatment protocols are followed, technology that provides comprehensive information on patients' progress, and flags that indicate the need for case reviews.
Because of our high standards, untoward outcomes are rare. If they occur, it is our highest priority to understand the reasons and address the situation as quickly and effectively as possible.
Among the numerous issues we carefully review are the following:
- The patient's mental health history to determine what treatments have been successful and unsuccessful.
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Recognition of undiagnosed conditions like PTSD.
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Awareness of exacerbating factors like medical illnesses.
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Building a solid therapeutic relationship.
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Recognizing and addressing the reasons if symptoms are persisting.
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Identifying and addressing clinical situations that pose a risk.
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Knowing how to taper medications with significant withdrawal effects.
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Justifying the prescribing of more than one medication and high doses of medications.
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Making sure that all other treatment options have been considered before prescribing stimulants.
Our Quality Assurance Team members are among our most seasoned clinicians. The Team’s responsibility is to monitor the progress of every patient from the time of consultation to the end of treatment. It uses chart reviews and Mental Health Fingerprint® questionnaire responses to identify issues that need attention and offers teaching conferences to address them.
Safety First
We’ll match you with an expert clinician and guide you toward the right therapy or psychiatry path.